Discover Your Language of Appreciation

Communicate appreciation in ways that are deeply meaningful to the person receiving it, while discovering the specific actions that uniquely encourage you and your team.

  • 480,000+

    Professionals have completed the MBA Inventory®

  • 15 Minutes

    Fast, focused, and easy to complete

  • 2 Versions

    Basic or Expanded

Appreciation, the way each person values it

Words of Affirmation

“You caught the error before it shipped. That saved the whole launch.”
to Priya, from a colleague

Acts of Service

“I took the late shift so you could make the recital. Go.”
to Marcus, from a teammate

Quality Time

“Coffee’s on me Thursday. No agenda, just want to hear how you’re doing.”
to Dana, from her manager
What is the MBA Inventory?

A Tool for Building Better Relationships at Work

The Motivating By Appreciation (MBA) Inventory® reveals how each individual prefers to receive appreciation at work, providing personalized insights and practical action steps that strengthen workplace relationships.

  • Understand how employees feel most valued
  • Personalize how you show appreciation
  • Strengthen workplace relationships.
  • Improve engagement and retention

Appreciation that works for organizations of every kind

  • Microsoft
  • NASA
  • The Salvation Army
  • Chick-fil-A
  • John Deere
  • Nationwide Insurance
  • ConocoPhillips
  • Adventist Health System
  • Miller
  • DIRECTV
Compare Versions

Choose the Version That’s Right for You

Great for Teams & Individuals

MBA Inventory® Basic

Discover how you and your colleagues prefer to feel valued, so appreciation becomes more personal and meaningful. Available in 9 languages.

The Five Languages of Appreciation

Not Everyone Feels Valued the Same Way.

People receive appreciation through different languages. Recognition that matches a person’s language lands. Recognition that doesn’t often registers as noise. Pick one to see how it sounds in practice.

Language 01

Words of Affirmation

Spoken or written words that affirm a person’s value and the quality of their work. Specific beats general every time. Name the action, the impact, and why it mattered.

“Your patience on that support call turned a frustrated customer into a fan. That’s hard to do.”

A specific, sincere note lands far harder than a blanket “good job, team.”
Language 02

Quality Time

Focused attention, not just proximity. Phone down, notifications off, the person in front of you getting all of you for a set stretch of time.

"Got twenty minutes this week? No agenda. I want to hear how the launch actually went for you."

Time in the same room is not the same as time with someone. This person can tell the difference immediately.
Language 03

Acts of Service

Pitching in to lighten a real load. Ask first, help on their terms, and finish what you start.

"You're buried in the Q3 numbers. Want me to take the vendor calls off your plate this week?"

Help that shows up uninvited can land as a critique of how they were handling it. The asking is part of the appreciation.
Language 04

Tangible Gifts

A small gift that proves you were paying attention. Thoughtfulness is the currency here, not cost.

"Saw this and thought of your Saturday hikes. Enjoy the weekend. You earned it."

A generic gift card says you remembered the occasion. A specific gift says you remembered the person.
Language 05

Appropriate Touch

Appropriate, spontaneous celebration in the moment. A high five after a win, a fist bump, a handshake that actually means something.

"That was all you." [A handshake that lasts a beat longer than usual.]

This one always follows the other person's comfort and your workplace norms. Read the room, and when you are not sure, do not guess.
Applying the Results

Grounded in Decades of Workplace Research

The Motivating By Appreciation (MBA) Inventory® reveals how each individual prefers to receive appreciation at work, providing personalized insights and practical action steps that strengthen workplace relationships.

In Their Words

Teams that Made Appreciation a Habit.

Being able to deliver the Appreciation at Work training has given our recognition team credibility, being able to deliver value to our organization. We have moved from the “reward and party people” to subject matter experts who offer practical skills that impact our leaders.
Andy Bailey Manager, Direct TV
For Forward-Thinking Leaders

Find the MBA Inventory® That Fits Your Needs