Making Things Right at Work
Increase Teamwork, Resolve Conflict, and Build Trust
Conflict Happens. What You Do Next Matters.
Unaddressed conflict doesn’t stay small. Left alone, it chips away at trust, makes people second-guess their value, and quietly wears a team down. If that sounds familiar, you don’t need platitudes — you need a clear way forward.
Making Things Right at Work gives you practical steps to understand where conflict comes from, repair what’s broken, and rebuild trust — one honest conversation at a time.
Inside the Book
Know where conflict comes from
Learn the real, common causes of workplace conflict — and how to catch them before they escalate.
Repair what’s broken
Get direct, practical guidance on apologizing, owning mistakes, and rebuilding credibility.
Rebuild trust, one step at a time
Learn how consistency and honesty turn broken working relationships into strong ones again.
What You’ll Learn
When people feel genuinely valued, the effects ripple through communication, morale, and the bottom line.
- 1. Where Do Conflicts Come From?
- 2. How to Keep Conflicts from Exploding
- 3. What to Do When You’ve Messed Up
- 4. How to Get Past Hurt and Offense
- 5. Building and Rebuilding Trust
A Preview of What’s Inside
About the Authors
Take the First Step Toward Healing
Small cracks don’t have to become huge divides.