When conflict isn’t addressed, it chips away at your confidence. It makes you second-guess your value and your ability to contribute. Over time, it wears you down emotionally, leading to resentment and burnout. At Appreciation at Work, we understand the pain that workplace conflict creates.
That’s why Dr. Paul White with Dr. Gary Chapman and Dr. Jennifer Thomas created Making Things Right at Work — a practical guide to help you navigate conflict, rebuild trust, and restore healthy communication. We don’t throw band-aids on the problem. We dig into real solutions focusing on workplace relationships, trust-building, and appreciation.
Conflict happens for many reasons—miscommunication, assumptions, and unmet expectations. Making Things Right at Work offers clear steps to identify root causes and address them effectively.
We don’t just fix what’s broken; we help you prevent future problems. Clear expectations, honest communication, and respectful interactions are essential to effective workplace conflict resolution.
Trust doesn’t just happen. It’s built through consistency, honesty, and empathy. This book outlines simple strategies for employee trust-building to reset broken dynamics and move toward lasting trust.
Mistakes happen. What matters is how you respond. Making Things Right at Work teaches direct ways to apologize, own mistakes, and rebuild credibility — key skills in professional relationship repair.
Hanging onto resentment poisons the workplace. This book helps you understand how to “let go” without pretending everything is fine. Healing is an essential part of healthy workplace conflict resolution.
Trust doesn’t return overnight. Making Things Right at Work shows you how to rebuild trust one step at a time. Strong employee trust-building is about showing up consistently with integrity.
Conflict at work happens — a lot. In fact, it shouldn’t take you but a few seconds to recall a tense moment in your workplace. Making Things Right at Work will help you understand the sources of conflict, how to keep conflicts from “exploding” out of control, and give you practical steps to calm the waters.
Every strategy in Making Things Right at Work is built on real-world experience and practical application. You’ll learn exactly how to fix workplace communication issues and move forward.
Our approach focuses heavily on professional relationship repair. When trust is restored, teams move from surviving to thriving.
When employees feel valued, trust returns. A culture of appreciation begins with acknowledging employees as individuals. This principle is at the heart of every chapter.
More importantly, recognition goes beyond business metrics—it makes a human impact. We show how valuing employees creates a workplace where people truly thrive.
When workplace conflict happens, how do you get back on track?
Workplace relationships, like all others, are subject to stresses that can quickly become fractures. Productivity is lost. Time is wasted. Tensions mount. Cooperation is reduced. And soon a workplace becomes toxic and business suffers. Conflict is inevitable-but it doesn’t have to be crippling.
In Making Things Right at Work, Gary Chapman, relationship expert and #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Jennifer Thomas and Paul White to offer the strategies you need to successfully restore harmony at work.
Don’t let broken relationships taint your work environment. Take the needed steps to make things right today-the success of your business depends on it!
If you’d like to order a copy of Making Things Right At Work, please click the button below to order from Amazon to place your order!
Culture drives results. And every team’s culture rises and falls on its relationships. These three authors bring you actionable strategies for keeping your work relationships on track. If your team’s productivity is hampered by relational struggles, this is the book for you.
MICHAEL HYATT
Wall Street Journal bestselling coauthor of Win at Work & Succeed at Life
As a nonprofit consultant and executive coach, I help leaders navigate conflict every day. This is a smart, no-nonsense book with no jargon and terrific tools. Consider a copy for everyone on your team. That’s my plan.
Joan Garry
Founder, Nonprofit Leadership Laboratory
Every business is people working with and leading people to do stuff for people. If every team read this field guide for healthier people relationships it would change people, thus changing business. This is practical and workplaces around the world need this!
Mike Sharrow
CEO, C12
DR. PAUL WHITE, PhD, is a psychologist, speaker, consultant and author whose passion is “making work relationships work.”
For over 20 years, he has assisted businesses, government agencies, schools and non-profit agencies:
Additionally, Dr. White is a high-energy, humorous speaker who provides practical daily life tips for improving work-based relationships. In addition to speaking across North America, he has spoken in Europe, Central Asia, the Caribbean, China, and South America.
visit: www.drpaulwhite.com
When you ignore conflict, small cracks become huge divides. But with the right tools, you can rebuild bridges instead of burning them. Making Things Right at Work provides support for lasting workplace conflict resolution, authentic employee trust-building, and real professional relationship repair.
Don’t let another day of frustration steal your energy. Don’t let broken communication stall your career. Choose a better path forward.