Categories for Questions
When people are introduced to the concept of communicating appreciation in the workplace, a number of questions are frequently raised. Sometimes the questions seem more like a defensive response, with the individual putting up an obstacle that they hope will relieve them from having to take the topic seriously. But many times, the person seems to be thinking through how the concept would apply to their daily work life. So, let’s identify and address some of the most frequently raised issues. “I barely have time to get my normal, daily tasks done each day. How will I find the time... Continue reading...
When people are introduced to the concept of communicating appreciation in the workplace, a number of questions are frequently raised. Sometimes the questions seem more like a defensive response, with the individual putting up an obstacle that they hope will relieve them from having to take the topic seriously. But many times, the person seems to be thinking through how the concept would apply to their daily work life. So, let’s identify and address some of the most frequently raised issues. “I barely have time to get my normal, daily tasks done each day. How will I find the time... Continue reading...
A lot of comments have been voiced about the increasing intensity of negative and conflictual conversations in our culture – on television, on radio talk shows, in social media, even in our personal interactions. In reflecting on the numerous challenges facing us in the workplace and our community activities (decisions about school attendance, sports events, social gatherings), it became clear that there are a lot of areas in our lives that we can complain about. Almost simultaneously, I thought: “We are in a space where almost all of us can become overwhelmed with the amount of complaining we hear and... Continue reading...
September 8, 2020 9:00 am
“We aren’t going to return to ‘normal’ – there will be a ‘new normal’” is a phrase commonly heard these days – from news media, economic gurus and business consultants. But what do they mean? What do you (or I) mean when we use the phrase “new normal?” I don’t think most of us really know. It is a phrase we are used to using, but rarely define. What is ‘Normal’ Anyway? We need to start by asking ourselves, “What does ‘normal’ mean?” What do we expect when we “just want things to get back to normal?” It’s a word... Continue reading...
Many business and organizational leaders are skeptical about the value of appreciation. Leaders frequently ask: *What benefits will I or my organization gain from training my leaders and staff in communicating appreciation to one another? *Why should we be concerned about whether our employees feel appreciated? *What’s the potential benefit for the time, energy and cost it will take? These questions are neither unusual nor unreasonable for those who are responsible for the financial well-being of a business. The world of work is a demanding environment with harsh realities and no one has extra time or energy to waste on... Continue reading...
Every Spring a national event captures the attention of millions of employees: the NCAA “March Madness” basketball tournaments. Individuals who are die-hard basketball fans, those who may follow their local college team when they are doing well, and people who just like to pick teams according to their mascots – all become intrigued and involved in following the games. Understanding March Madness While “March Madness” is typically referred to as a singular event, those familiar with the tournaments know that they actually are a series of games and regional tournaments over a three-week period. The process begins with “Selection Sunday”... Continue reading...
Many of us are (belatedly) starting to think: “I’d like to get my boss (or colleague) a gift for the holidays, but what? I don’t want it to look like I’m trying to gain my boss’ favor. But I don’t want just to give her some token ‘something’ that will look schmaltzy. What could I get her?” I’m going to give you some things to think about, some of which may surprise you. First, consider not giving a gift now. Wait, and give them a meaningful gift later, after you have taken time to consider and explore. Thoughtless... Continue reading...
December 10, 2018 9:00 am
Workplace culture is both a “hot” and important topic in the world today. Companies, organizations, and government agencies are all struggling with the reality that they have seriously unhealthy workplace cultures. Yet many people (including leaders) have significant misconceptions about what creates “workplace culture” and whether or not (or how) it can be changed. Frequent results of these misconceptions include: a) individuals within the organization giving up trying to improve the culture because they view the situation as hopeless; b) they want to do something to make a difference but don’t know where to start, or c) their attempts to... Continue reading...
November 12, 2018 9:00 am
Unfortunately, Kym, there are some work settings which just “ooze” sarcasm and a lack of trust. In many, they’ve tried to communicate recognition, but it has often been done through a formal employee recognition program. This often leads to both a perceived belief of insincerity, as well as an emphasis on performance. When employees do not believe that others are genuine in their communication of appreciation, cynicism and a lack of trust grow. Many employees have communicated to me their resentment of only being acknowledged for their performance, and especially if the recognition only occurs when they have achieved “above... Continue reading...
Employee engagement is a business management concept that has become “hot” in the past five years. It is essentially the degree to which an employee is emotionally attached to their job, colleagues and organization. One reason it has been in the news is because: a) it is measureable (which business and organizational leaders like); and b) it has been shown to be significantly tied to a variety of employee characteristics, including their willingness to learn, their commitment to get a job done, and the likelihood that they will stay with their current employer. The problem is – recent research has shown that... Continue reading...
November 8, 2011 12:00 pm
